IT Solutions

Cybersecurity

Cybersecurity has become a need for all businesses. Threats such as Ransomware, Insider Threat, Political, Completion, Cyberwar and Angry Users. Where do you start?

Begin by thinking about the most crucial elements of your business. How are you using IT to achieve business outcomes? What dependencies, including your Supply Chain, do you have to achieve those outcomes? How complete and current is your Business Impact Analysis?

Identify what assets your business needs to succeed, what you receive from partners, what you manage, what you share, what you need to report and so forth.

 
 
 
 

IoT

Asset Tracking

The goal of asset tracking is to allow an enterprise to easily locate and monitor key assets, including along the supply chain (e.g. raw materials, final products and containers) to optimize logistics, maintain inventory levels, prevent quality issues and detect theft.

Predictive Maintenance

With the use of sensors, cameras and data analytics, managers in a range of industries can determine when a piece of equipment will fail before it does. By leveraging streaming data from sensors and devices to quickly assess current conditions, recognize warning signs, deliver alerts, and automatically trigger appropriate maintenance processes, IoT turns maintenance into a dynamic, rapid and automated task.

IoT in Healthcare

IoT can make big differences in the healthcare and medical sectors by significantly reducing costs and even saving lives.

Remote Monitoring Solutions for Food Services

Effortlessly monitor temperature and automatically create HACCP-compliant temperature logs.

SD-WAN

SD-WAN is an acronym for software-defined networking in a wide area network. Benefits include:

Improves Performance

SD-WAN allows you to prioritize critical traffic and real-time services, so it gets to you efficiently. Thanks to these reliable high-performance connections, packet loss and latency issues are reduced.

Enables Cloud Usage

SD-WAN improves Cloud application performance, enables direct Cloud access, and eliminates backhauling traffic so employees can work with ease.

Lowers Complexity

SD-WAN eases the IT burden by simplifying infrastructure. It uses broadband to off-load business apps that are not critical to your business or strategy. It also monitors tasks and manages traffic so your network does not perform poorly.

Reduces Costs

The amount of data that travels over a WAN increases as your company grows and uses more services and applications. SD-WAN can reduce this price by leveraging low-cost local internet access, providing direct Cloud access, and reducing traffic.

 
 
 
 

Customer Experience

The importance of understanding your customer experience has never been greater in today's ultra-competitive markets. Businesses closest to their customers are growing fast, while their competition is being left behind.

Customers have very specific expectations when it comes to service. Yet, companies are struggling to meet them with on-premise contact center technology. And customers simply won’t tolerate it.

41% of customers have stopped using a product or service after having to repeat themselves over and over or after being passed from rep to rep.

Customers have stopped using a product or service four times on average, in the past year, due to a bad customer service experience. 96% of customers expect their issues to be resolved (quickly) on the channel of their choice. 95% of respondents say that a knowledgeable and friendly customer service rep ranks as a top-three factor for a great customer service experience.

Less than 50% of respondents have chat, text, social and/or video interactions available within their contact center.

UCaaS

UCaaS refers to a phone system that uses Voice over Internet Protocol to provide a Cloud based phone system for businesses. Often this service is provided by a network service provider as part of an overall network solution.

Why buy a Cloud System over an on-premise phone system? Enjoy ultimate flexibility as access to “seats” are typically purchased on a monthly basis and can scale up and down as needed. There’s none of the capital equipment or hardware costs associated with legacy phone systems.

How does a UCaaS system work? The hosted infrastructure required to provide UC functions (chat, presence, etc.) resides in the data center of your service provider. Your IP connection to the cloud allows users to access that functionality

Benefits you need:

  • Employee Mobility

  • Scalability

  • Secure

  • Ongoing cost savings

  • Local virtual Phone Numbers

  • Quick Install

  • Easy to Use